Friday, June 22, 2012

SharePoint 2010 Event ID 6398

Although it shows up as a Crital error which can be a little alarming, there's nothing to worry about here. It's simply the Microsoft Cutomer Experience Improvement Program trying to collect data and send it back to the mother ship. We go ahead and disable the feature at the farm level, and at the web application level.

To disable at the farm level, go to Central Admin - System Settings - Configure privacy options and select "No, I don't wish to participate" and "Ignore errors and don't collect information".

To disable at the web app level, go to Central Admin - Manage Web Applications. Highlight each web app and select General Settings, then scroll to the bottom and say No where it asks if you want to enable the CEIP.


Anonymous said...

Sadly this didn't work for me. In fact 'I don't wan't to participate' and 'ignore errors' was already checked.

Anonymous said...

Yup. It didn't work for me either. It was already checked. SharePoint 2013 In my case.

Anonymous said...

yup. it didn't work for me either and both the options were selected before and yes it is in SharePoint 2013 as well. Any other solution??